The protection of your personal information is a top priority to us. tbk’s policy regarding the collection, use, and disclosure (if any) of personal information can be broken down into the 10 principles covered in Canada’s Personal Information Protection and Electronic Documents Act (“PIPEDA”).
tbk is responsible for personal information under its control.
We have a designated Privacy Officer who is accountable for ensuring our compliance with this policy as well as applicable privacy and anti-spam laws.
All of tbk’s employees are responsible for compliance.
When we use trusted third parties to act on our behalf while we perform functions such as sending emails, performing market research, and providing any services, other appropriate means may be used to ensure our third parties follow this policy or one of substantially similar effect (including non-disclosure agreements), as well as applicable privacy laws.
2. Identifying Purposes
Due to the nature of the transaction in question, unless the purpose is self-evident, tbk will identify the purposes of personal information collection at or before the time the information is collected.
When describing the purposes of personal information collection, the purposes will be described in a reasonably understandable manner.
If you contact tbk, you choose what information is publicly shared pursuant to service agreements you sign with the company.
We will only collect, use, or disclose your personal information with your knowledge and consent, except where required or permitted by law.
Other than to fulfill on contractual duties to you, tbk will not make consent a requirement for supplying a product or service other than what is permitted by law.
Consent can be express or implied by using or not using an opt-in check box, taking a positive action to provide express consent, orally (in person or by telephone), or by your conduct.
In determining the type of consent that is obtained, tbk will consider all relevant factors, including the sensitivity of the information and reasonable expectations.
Subject to legal or contractual restrictions, you may withdraw your consent at any time with reasonable notice to tbk or what’s required by law. If you wish to withdraw your consent, please send an email to unsubscribe@tbkCreative.com stating the request.
4. Limiting Collection
tbk’s collection of personal information will be limited to what is necessary for the purposes it identifies or what is self-evident. Moreover, personal information will only be retained for as long as necessary to fulfill the purpose for which it was collected; for a reasonable period of time after it was collected in the case of past clients or making further services requests / orders or HR applicants; or for as long as required by law, after which, it will be permanently erased from our records.
We will collect personal information by fair and lawful means.
Protecting children’s privacy is important to us. It is not our intent to collect or solicit personal information from anyone under the age of sixteen. If you are under the age of sixteen, please do not attempt to register or send information about yourself to us, including your name, address, telephone number, or email address.
In the event that we learn we have collected personal information from an individual under the age of sixteen, we will remove that information as soon as possible.
Parents and legal guardians can withdraw consent for the use of their child’s personal information at any time by contacting us at compliance@tbkCreative.com.
5. Limiting Use, Disclosure, and Retention
Personal information will not be used or disclosed for purposes other than those for which it was collected, except with your consent or as required or permitted by law.
It will only be retained for these purposes for as long as necessary or as required by law.
We may disclose your personal information to: (i) parties in the context of a sale; financing, reorganization, or potential sale; financing or reorganization of our organization, provided that they agree to be bound by this policy or one of substantially similar effect (or a non-disclosure agreement), (ii) parties we have agreed to provide anonymous and/or aggregated data, though we will remove personal identifiers before we do so, and (iii) parties we have contracted to process data, including parties who are located in countries or jurisdictions other than the one in which you reside (when this occurs, your personal information becomes subject to the laws of those jurisdictions).
Through industry standard web analytics, tbk tracks many of the companies that visit our website but not the individual users (i.e., employees) of those companies.
We will keep your personal information as accurate, complete, and up-to-date as necessary for the purposes it is meant to be used.
tbk will protect personal information by security safeguards appropriate to the sensitivity of the information, including the following measures: physical (e.g., locked filing cabinets, restricted access, appropriate disposal of personal information); organizational (e.g., security clearances, access only on a “need to know” basis); technological (e.g., passwords, encryption); and provide training to its employees and interns.
Information about our policies and practices relating to the management of personal information will be made readily available to individuals upon request.
9. Individual Access
Upon request, tbk will inform you in a reasonable timeframe of the existence, use, and disclosure of personal information relating to you, and give you access to that information. You have the right to challenge the accuracy and completeness of your information, and if reasonable to correct and update, tbk will do so.
However, in certain circumstances permitted by law, this information cannot be disclosed to you; for example, circumstances where information is inextricably references other individuals; that cannot be disclosed for legal, security, or commercial proprietary reasons; or that such disclosure violates a separate non-disclosure agreement or other legal obligation that tbk has.
10. Contacting us and/or Challenging Compliance
If you have any questions, comments, or concerns, or if you want to challenge our compliance with this policy, please use the following information to contact us:
562 Wellington St.
tbk will inform individuals who make inquiries or lodge complaints about its inquiry or complaint procedures, as applicable. If a complaint is found to be justified, we will take appropriate measures, including, if necessary, amending our policies and practices.
This policy is subject to PIPEDA (and/or any other applicable privacy laws) and tbk reserves the right to change it at any time.