Sr. Product Designer

Do Better. Work Better. Be Better.

This exciting role sees you own product design for a variety of Canada’s top businesses and organizations. You will collaborate with tbk’s account strategists, client teams, and your fellow creatives to understand both users’ needs and business objectives and design intuitive and high-performing UI/UX experiences, platforms, and user flows. You will participate in project discovery meetings, analyze data, collect input from stakeholders, compose mock-ups, wireframes and prototypes and conduct alpha/beta testing on functional products.

You bring to the table a proven ability to understand what users wants to accomplish, what their pain points are and how a product can make them feel. You can consistently create user experiences that allow users to intuitively use products, and as a result, you can help improve online conversion rates.

Working alongside the company’s CCO, copywriters and web/brand designers, you must be a keen team player and self-sufficient multitasker that is full of original approaches and innovative ideas to see brands take the lead in their respective industries and marketplaces.

Responsibilities

The successful candidate will be responsible for:

• Gather, evaluate and understand user and business requirements in collaboration with client and internal teams
• Develop and conceptualize a comprehensive UI/UX design strategy for tbk’s clients
• Produce high-quality UX design solutions through wireframes, visual and graphic designs, flow diagrams, storyboards, site maps and prototypes
• Collaborate with creative officers, graphic designers, content writers, developers and account strategists to ensure the creation and delivery of tailored experiences for the digital user
• Provide advice and guidance on the implementation of UX research methodologies and testing activities to analyze and predict user behaviour
• Prepare and present concepts to internal teams and key stakeholders
• Identify and troubleshoot UX problems
• Conduct layout adjustments based on client and user feedback

Requirements

Applicants should have the following skills and experience:

• 10+ years’ experience as a product or UI/UX designer for an agency or in-house creative team (agency background preferred)
• Proven experience in all phases of the design process including user research, data analysis, wireframing, prototyping, user journey mapping, visual design, interaction design and usability testing
• Deep understanding of design principles and customer-centric thinking to provide consistently exceptional online experiences
• Strong knowledge of the industry, design and market trends
• Understanding of SEO best practices as they pertain to web/digital product design and an ability to use SEO analytics tools and data to inform information architecture
• Ability to multitask among a multitude of projects and responsibilities in a fast-paced and ever-changing environment
• Excellent presentation skills with the ability to explain the vision and strategy clearly and articulately behind your work

About tbk

tbk builds and maintains enterprise-ready platforms and sophisticated marketing programs that lead brands to their next. Our award-winning, full-service agency creates industry-leading websites, revenue-generating marketing strategies, and custom software solutions to help businesses successfully compete and grow.

Realize your potential with a rewarding career at tbk.

Our Hiring Process

As an employer of choice, tbk aims to be welcoming and transparent in our candidate selection process. 

We thank all applicants for their interest; however, only candidates selected for an interview will be contacted. 

tbk is an Equal Opportunity Employer. We are committed to ensuring equal employment opportunities regardless of sex, gender, race, sexual orientation, age, ancestry, national origin, religion, disability, marital status, or veteran status. All employment decisions are based on merit, performance, and business needs.

If you need assistance or special accommodations during the recruitment process, please don’t hesitate to let our HR team know.

We make every effort to keep applicants informed throughout the hiring process, but timelines can change. Sometimes recruitment happens quickly while other times things move slowly. A lot of it depends on the role you’ve applied for and the urgency to fill the position. Thanks in advance for your patience.